When you are troubleshooting an issue with MDM enrollment, it is often not clear whether the problem is with Imprivata Mobile Access Mangement or with your MDM. Perform the following test to help you isolate the issue. There are different steps for DEP and non-DEP Workflows. DEP Devices Take the affected iOS device and reset it to factory defaults. Without using … Read More
This document covers Ivanti Neuron (formerly MobileIron Cloud). For Ivanti Endpoint Manager Mobile (formerly MobileIron Core), see this article. GroundControl can enroll your devices touch-free. Devices are assigned to anonymous users, but may then be re-assigned to your users. Here’s how to get started with device enrollment: Download the Enrollment Profile For non DEP devices, you’ll need to export the MDM profile that connects … Read More
This document covers Ivanti Endpoint Manager Mobile (formerly MobileIron Core). For Ivanti Neuron (MobileIron Cloud), see this article. Enrollment Only GroundControl can enroll devices touch-free. Devices are assigned to anonymous users, but may then be re-assigned to Active Directory users. To export the MDM profile that connects GroundControl to Ivanti Endpoint Manager Mobile: In the Ivanti Endpoint Manager Mobile console, … Read More
NOTE: This topic applies to iOS devices and Omnissa Workspace ONE (formerly VMware Workspace ONE). For Android devices and Omnissa Workspace ONE, see MDM Integration: Omnissa Workspace ONE — Android. Mobile Access Management has deep integration with Omnissa Workspace ONE). The instructions below describe how to set up Mobile Access Management to use Workspace ONE APIs. For iOS devices you … Read More
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