Here is a list of common App IDs. These may be useful for arranging icons.

This article lists several common Language Codes and Locale Codes. These may be used in the Set Language and Locale action. See this Apple Technical Note for the official specification.

MobileIron usually lists GroundControl-enrolled devices as belonging to an “Anonymous” user. But there are times when you want devices to be associated to a specific user. Here are two possible techniques to do that.

The following are the timezones that iOS devices understand. Africa/Abidjan Africa/Accra Africa/Addis_Ababa Africa/Algiers Africa/Asmara Africa/Bamako Africa/Bangui Africa/Banjul Africa/Bissau Africa/Blantyre Africa/Brazzaville Africa/Bujumbura Africa/Cairo Africa/Casablanca Africa/Ceuta Africa/Conakry Africa/Dakar Africa/Dar_es_Salaam Africa/Djibouti Africa/Douala Africa/El_Aaiun Africa/Freetown Africa/Gaborone Africa/Harare Africa/Johannesburg Africa/Juba Africa/Kampala Africa/Khartoum Africa/Kigali Africa/Kinshasa Africa/Lagos Africa/Libreville Africa/Lome Africa/Luanda Africa/Lubumbashi Africa/Lusaka Africa/Malabo Africa/Maputo Africa/Maseru Africa/Mbabane Africa/Mogadishu Africa/Monrovia Africa/Nairobi Africa/Ndjamena Africa/Niamey Africa/Nouakchott Africa/Ouagadougou Africa/Porto-Novo Africa/Sao_Tome Africa/Tripoli Africa/Tunis ... Read More

Assets are files shared across deployments, such as WiFi profiles, backups to restore, wallpaper images, and iOS firmware files. Imprivata Mobile Access Management caches these assets on each Mac or PC Launchpad so that assets only have to be downloaded once per machine. Cache Location Mac: ~/Library/Application Support/GroundControl/Content Downloads/ Windows: %LOCALAPPDATA%\GroundControl\Content Downloads\ From the Launchpad, select Open Asset Cache from the MAM … Read More

All iOS devices support a “recovery mode” that allows access to an otherwise inaccessible device. This is sometimes known as “DFU mode” (although technically DFU mode is slightly different). There are two important trade-offs: The process will always erase all content, and will always upgrade to the latest version of iOS.* Why use Recovery Mode? There are several scenarios where recovery mode is useful: It is … Read More

Here are some steps to get you get started using GroundControl: Create an account on the GroundControl server.  If someone at your company has already created an account, ask them to invite you. Obtain and set up the GroundControl Launchpad. Tell iTunes to stop activating devices. (IMPORTANT!) Create a deployment payload. Using an erased iOS device, deploy your first payload. If you have … Read More

When you introduce a device to GroundControl, the device must be fully erased, unsupervised, unactivated, and be on the "Hello" screen. Option A: Manual Reset If the device is on the setup screens, tap the screens to complete setup. Open Settings > General > Reset Tap "Erase All Content and Settings" and complete the prompts. If "Erase All Content and ... Read More