Imprivata Locker Android Registration

Created: Modified: Knowledge Base

Imprivata Mobile Access Management customers can have more than one Mobile Device Management system (MDM) configured to their environment, and need to configure the Imprivata Locker app (Android) to correctly communicate with the appropriate MDM system for their Android devices.

When the MDM deploys the Locker app (Android) to the devices, the Locker app passes several bits of information back to the GroundControl server to correctly identify the MDM.

Prerequisites

This procedure assumes the following:

Gather Android API Information from Mobile Access Management
  1. In the MAM console, navigate to Admin > MDMs tab.
  2. To access the MDM system page, click one of the MDM options: AirWatch, Intune, Samsung Knox Manage, or SOTI.
  3. In the Android Locker App Configuration section, click Show details.
    VMware Workspace ONE (AirWatch) Example
  4. Copy the app config values from the Android Locker App Configuration section using the copy to clipboard icon next to each item. You will use these values when configuring AppConfig values in your MDM in the next task.
    1. Mobile Access Management MDM ID
    2. Mobile Access Management Server
    3. Device Identifier.
      NOTE:
      The Device Identifier AppConfig value is formatted differently depending on your MDM.
Configure AppConfig in the MDMs

Use the AppConfig values from Mobile Access Management in your MDM system.