This reference architecture provides the hardware and software configurations tested and qualified by Imprivata for use with the Imprivata Mobile Access Management (MAM) solution.
This guide is designed to help new customers make purchasing decisions by providing a list of Imprivata supported devices, operating systems, and connectivity options for optimal performance and compatibility. These configurations have been rigorously tested with the goal of seamless integration and functionality, minimizing potential issues for a smooth user experience.
NOTE: While Imprivata strongly recommends using the supported configurations, we are committed to providing the highest level of support possible and upon request, will assist in troubleshooting and resolution of issues for other setups, where feasible.
| Apple Devices with Lightning Port Requirements | Apple Devices with USB-C Port Requirements | Android Devices Requirements | |||
|---|---|---|---|---|---|
| Mobile Device | Device Model | iPhone 14 iPhone 13 iPhone 12 iPhone SE (3rd Generation) iPad (10th Generation) iPad mini (5th Generation) iPad Pro (2nd Generation) | iPhone 16 iPhone 15 iPad mini (6th Generation) iPad Air (4th Generation) iPad Pro (6th Generation) | Ascom Myco 4 Cisco CP860 Google Pixel 7/7a/8/8 Pro HMD Fusion HMD Pulse HMD Skyline Honeywell CT37 Honeywell CT30 (non HC Version with USB-C only) Samsung A14 Samsung A15 5G Samsung Galaxy S25 Ultra Samsung S22 Samsung xCover 6 Pro Spectralink Versity 95XX Spectralink Versity 96XX Spectralink Versity 97XX Zebra ET40 Zebra HC20 Zebra HC50 Zebra TC2x Zebra TC5x |
|
| Operating System | iOS 18 iOS 17 iPadOS 18 iPadOS 17 | iOS 18 iOS 17 iPadOS 18 iPadOS 17 | Android 9 | ||
| Device Connectivity | Lightning | USB-C | USB-C | ||
| Launchpad | Windows | Device Model | Dell OptiPlex 7020 Micro Form Factor (Intel® Core™ i5 14500T vPro®) HP Elite Mini 800 | Dell OptiPlex 7020 Micro Form Factor (Intel® Core™ i5 14500T vPro®) HP Elite Mini 800 | Dell OptiPlex 7020 Micro Form Factor (Intel® Core™ i5 14500T vPro®) HP Elite Mini 800 |
| Operating System | Windows 11 | Windows 11 | Windows 11 | ||
| Configuration | 16 GB RAM 256 GB Storage | 16 GB RAM 256 GB Storage | 16 GB RAM 256 GB Storage |
||
| Network Connectivity | Ethernet (Wired) | Ethernet (Wired) | Ethernet (Wired) | ||
| Device Drivers | Intel USB 3.2.0 eXtensible Host Controller - 1.20 (Microsoft) Intel USB 3.1 eXtensible Host Controller - 1.10 (Microsoft) | Intel USB 3.2.0 eXtensible Host Controller - 1.20 (Microsoft) Intel USB 3.1 eXtensible Host Controller - 1.10 (Microsoft) | Intel USB 3.2.0 eXtensible Host Controller - 1.20 (Microsoft) Intel USB 3.1 eXtensible Host Controller - 1.10 (Microsoft) |
||
| Apple MobileDevice Framework | 1759.40.2 | 1759.40.2 | n/a | ||
| Mac | Device Model | Mac mini M2 | Mac mini M2 | Mac mini M2 | |
| Operating System | macOS Sequoia (15.3.1 or higher) macOS Sonoma (14.0 or higher) | macOS Sequoia (15.3.1 or higher) macOS Sonoma (14.0 or higher) | macOS Sequoia (15.3.1 or higher) macOS Sonoma (14.0 or higher) |
||
| Configuration | 16 GB RAM 256 GB Storage | 16 GB RAM 256 GB Storage | 16 GB RAM 256 GB Storage |
||
| Network Connectivity | Ethernet (Wired) | Ethernet (Wired) | Ethernet (Wired) | ||
| Apple MobileDevice Framework | 1759.40.2 | 1759.40.2 | n/a | ||
| Smarthub | Bretford | Smarthub Model | 10-port PowerSync Pro with Display & IMP-82 Reader for iPhone or iPad mini 20-port PowerSync Pro with Display & IMP-82 Reader for iPhone 10-port PowerSync Pro with Display & IMP-82 Reader for iPad |
||
| Smarthub Firmware | 1.1 (PowerSync Pro 2.5) 2.2.16 (PowerSync Pro 2.0) | 1.1 (PowerSync Pro 2.5) 2.2.16 (PowerSync Pro 2.0) | 1.1 (PowerSync Pro 2.5) 2.2.16 (PowerSync Pro 2.0) |
||
| Launchpad to Smarthub Connection | USB-A to USB-B | USB-A to USB-B | USB-A to USB-B | ||
| Smarthub to Device Connection | USB-A to Lightning | USB-A to USB-C | USB-A to USB-C | ||
| Badge Reader (if not integrated) | IMP-82 | IMP-82 | IMP-82 | ||
| Datamation | Smarthub Model | 8-port Unidock for iPhone (Lightning or USB-C) 16-port Unidock for iPhone (Lightning or USB-C) 24-port Unidock for iPhone (Lightning or USB-C) 8-port Unidock for iPad (Lightning or USB-C) 8-port Unidock for Zebra (7-pin) 16-port Unidock for Zebra (7-pin) *All Unidocks can be ordered with or without an IMP-82 Reader. |
|||
| Smarthub Firmware | Cambronix 1.89.3 | Cambronix 1.89.3 | Cambronix 1.89.3 | ||
| Launchpad to Smarthub Connection | USB-A to USB-B | USB-A to USB-B | USB-A to USB-B | ||
| Smarthub to Device Connection | Lightning | USB-C | USB-C | ||
| Badge Reader (if not integrated) | IMP-82 | IMP-82 | IMP-82 | ||