This feature allows for the Launchpad app to display improved guidance to your end users on a small screen attached to the Smart Hub.
- This feature allows you to switch the Launchpad app’s display from the default admin display (similar to the Launchpad Details page) to a user-friendly display focused on checking out and checking in their devices. This feature does not replace the Launchpad Details page available in the MAM Admin console.
- The feature works with existing Check Out and Check In Workflows in your organization. It will not display any other Workflow actions or deployments.
- For IT staff, the Launchpad app displays information on the connectivity status between the Launchpad, its Smart Hub and proximity card reader, and the devices.
Expected Behavior
When the feature is enabled:
- The UI displays in full screen mode
- The UI is forced to the front to prevent system messages from overlaying the UI.
The Launchpad app displays a home screen with the following Check Out and Check In Workflows:
Check Out Workflow
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Devices are locked and charging in the Smart Hub. |
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The Launchpad home screen prompts the user to check out a device. Depending on the organization’s authentication methods, the user:
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The Launchpad prompts the user to take the lit device labeled with their name. |
Check In Workflow
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At shift end, the user returns to the same Launchpad they checked out their device from.
The Launchpad home screen prompts the user to check in their device by plugging it into the Smart Hub. |
System Requirements
Take note of the following system requirements:
MAM Launchpad Requirements
- MAM Launchpad computers must be running the MAM 6.7 or later Launchpad software. Launchpad computers running MAM 6.6 or earlier are not supported.
- No attached keyboard or mouse.
IMPORTANT: Do not have a mouse and/or keyboard attached to the monitor. Closing the UI shuts down the Launchpad.
Hardware Requirements
- Runs on an external monitor plugged into the Launchpad (Mac or Windows)
- Responsive design to work on a small screen (7″) or larger screens (20 +” monitor)
- Optimized for 1024 x 600 resolution
- Requires a connection to the Launchpad
- USB for power (or the monitor could be plugged into a wall outlet)
- HDMI for display
Configure the Launchpad Display for End Users
Configure the feature by one of the following methods:
- From the Admin Console > Check Out settings. You can select all Launchpads in your organization, or individual Launchpads.
- From an individual Launchpad, using its Launchpad Options.
Configure Multiple Launchpads
To configure one or more Launchpads to display the End User Display:
- In the MAM admin console, navigate to Admin > Check Out > .
- In the Launchpad Display for End-user section, click Configure.
By default, all Launchpads are displayed in the Admin Display column. Launchpads in Admin Display will show the list view Launchpad user interface. - Move the selected Launchpads from the Admin Display column to the End-user Display column and click Save.
NOTE: The Admin Display column only displays Launchpads running 6.7 or later software. This is by design; Launchpads running 6.6 or earlier do not support this feature.
Configure an Individual Launchpad
To configure an individual Launchpad to display the End User Display:
- In the MAM admin console, navigate to the Launchpad List and select the Launchpad.
- In the Launchpad Actions menu, select Launchpad Options.
- In the Launchpad Options dialog, switch End-user Display to ON. Click Save.
- Restart the Launchpad.
Manage a Launchpad Running in End User Mode
As an administrator, to interact with a computer (Mac or Windows) running the Launchpad in End User mode:
- In the Launchpad Actions menu for the selected Launchpad computer, select Launchpad Options and switch End-user Display to OFF.
- For Macs, also minimize or close the Launchpad.