You may need to remove the Imprivata Locker app Android from a device using Workspace ONE (formerly AirWatch) if the device is checked in but stays in Locked mode.
To remove the Locker app (Android) from the device:
- Check in the device.
- In the Workspace ONE UEM, navigate to Devices > Details View > Apps.
- Select the Locker app, click More Actions, then click Clear App Data.
- Select Locker and click Remove.